Cookie Policy

This Cookie Policy explains how FollowUpX uses cookies, local storage tokens, and related browser technologies to keep you securely signed in, remember your selected dashboard theme palettes, and enhance your overall user experience.

Zero Cross-Site Tracking

Theme & Mode Persistence

Encrypted Session Tokens

1. What Are Cookies and Local Storage?

Small text files and browser storage mechanisms

Cookies and browser LocalStorage are compact data files placed on your computer or mobile device when you access our website. They allow our web application to recognize your browser, maintain active login state across page refreshes, and store your interface preferences (such as dark mode and selected theme accents).

2. Cookies Used by FollowUpX

Breakdown of cookie purposes and necessity

A. Strictly Necessary & Authentication Cookies

Essential

Required for basic site functionality, passwordless magic link token verification, user authentication, and CSRF security protection.

B. Preference & Theme Customization Cookies

Preferences

Remembers your chosen color palette (Violet, Indigo, Emerald, Amber, Rose), Dark/Light mode state, sidebar collapse state, and preferred language for AI responses (Hinglish/Hindi/English).

C. Performance & Error Monitoring

Analytics

Anonymous telemetry to identify broken links, measure API load speeds, and monitor server health without tracking your personal browsing habits outside of FollowUpX.

3. How to Manage or Disable Cookies

Browser settings and privacy controls

You can choose to block or delete cookies through your browser settings (Chrome, Safari, Firefox, Edge). Please note that disabling essential cookies may prevent you from logging into your dashboard or retaining theme preferences.

4. Questions About Our Cookie Usage?

Contact our privacy team for details

Privacy & Data Team:

FollowUpX Technologies Private Limited

Email: privacy@followupx.in